Your Questions - Answered

There has been a lot of interest in the new service being rolled out by Xplornet in our area, and I’m getting asked lots of questions.  Below are some of these common questions, along with the answers, but if you have anything else you’d like answers to, let me know ([email protected]) and I’ll see what I can find out!

Unlimited data packages start at $59.99/month.

You can see more details here:

Please Email or call Cheryl at 902-877-5573 or [email protected] and she will verify coverage. Cheryl is available via email 24/7 to answer your questions and or process your order.

It is a small square antenna. The unit is mounted to your home in the location we receive the best signal. Our Professional Installation team will review the install location with you before mounting to your home.


Long Term Evolution

This is an LTE Fixed Wireless Internet which consists of wireless towers built across Colchester & Cumberland counties. Fixed wireless technology allows us to place towers in nearby areas, and coupled with the Xplornet antenna device fixed to your house, this creates a link between you and the internet. The main difference between Satellite and LTE Fixed Wireless is that instead of communicating with a satellite in space, the antenna on your roof communicates with a nearby tower.

There are plans with no data caps which offer "true unlimited" data. These plans have absolutely no overage charges or slow downs once a certain amount of data has been used.

Yes, we offer home phone packages as well.

Xplornet is strictly an internet provider. However, at Snideys you can order Shaw Direct Television and both systems can be installed on the same day.

No. Shaw Direct TV and Xplornet Internet are two separate companies.

Snideys is a family owned, local business, operating since 1969. We provide services to rural Nova Scotia and surrounding areas. Snideys employs several technicians who live and/or work in Colchester & Cumberland counties

Xplornet is Canada's largest rural internet provider. They were recently awarded the contract by the Province of Nova Scotia, Develop Nova Scotia and the Counties of Cumberland and Colchester, to provide high-speed internet to Colchester and Cumberland counties.

During any 12-month period, service may be suspended for up to six consecutive months and then re-activated, provided that the service is then active for least six consecutive months per 12 month period. Call Snideys for full details on the seasonal program. 1-888-465-4440